This Privacy Policy describes how Automation Booster LLC ("Automation Booster," "we," "our," or "us"), a Florida limited liability company, collects, uses, shares, and protects your personal information when you use our software-as-a-service platform and related websites and services (collectively, the "Service"), available at www.automationbooster.com. By using the Service, you agree to the practices described in this Privacy Policy. 

1. Who This Policy Applies To 

This Policy applies to: (a) visitors to our website; (b) customers and account holders who subscribe to the Service; and (c) individuals whose personal information our customers process through the Service. Where a customer uses the Service to process personal information about its own end users or contacts, that customer is the controller of such data and Automation Booster acts as a processor on its behalf, as described in our Data Processing Agreement (DPA). 

2. Information We Collect 

2.1 Information you provide directly 

Account and contact details such as your name, email address, phone number, and business information. 

Payment and billing information, processed through our third-party payment processor. 

Communications you send to us, including support requests and feedback. 

2.2 Information collected automatically 

Log and usage data, such as IP address, browser type, device information, pages viewed, and actions taken within the Service. 

Cookies and similar technologies used to operate, secure, and improve the Service (see Section 8). 

2.3 Customer Data 

When you use the Service, you may submit data about your own clients, leads, or contacts ("Customer Data"). We process Customer Data on your behalf and in accordance with your instructions, the Customer Subscription Agreement, and our DPA. 

3. How We Use Your Information 

We use personal information to: (a) provide, maintain, and improve the Service; (b) process transactions and send related information, including confirmations and invoices; (c) send administrative messages, security alerts, and account notices; (d) respond to inquiries and provide customer support; (e) monitor and protect the security and integrity of the Service and prevent fraud or abuse; (f) comply with legal obligations; and (g) pursue legitimate business interests consistent with this Policy. We may send marketing communications where permitted, and you may opt out at any time. 

4. Legal Bases for Processing (EEA/UK Users) 

If you are located in the European Economic Area or the United Kingdom, we process personal information on the following legal bases: performance of a contract with you; your consent (which you may withdraw at any time); compliance with legal obligations; and our legitimate interests, provided these are not overridden by your rights. 

5. How We Share Information 

5.1 Service providers and sub-processors 

We share information with third-party vendors who perform services on our behalf, such as payment processing, hosting, infrastructure, analytics, and communications. These providers are bound by obligations to protect the information and to use it only as needed to provide their services. 

5.2 Legal requirements 

We may disclose information if required by law, regulation, legal process, or governmental request, or where necessary to protect the rights, property, or safety of Automation Booster, our users, or others. 

5.3 Business transfers 

If we are involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to this Policy. 

5.4 Mobile and SMS data — no third-party sharing 

We do not share your mobile information (including phone numbers) with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent (for example, for SMS notifications) will not be shared with any third parties or affiliates for any purpose. Information obtained as part of an SMS consent process will not be shared with third parties. 

6. Your Privacy Rights 

6.1 General 

Depending on your location, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, to data portability, and to withdraw consent. To exercise these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law. 

6.2 California residents (CCPA/CPRA) 

California residents have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell personal information. You will not be discriminated against for exercising these rights. 

6.3 EEA/UK residents (GDPR) 

You have the rights described in Section 6.1 and the right to lodge a complaint with your local supervisory authority. Where we act as a processor on behalf of a customer, please direct your request to that customer; we will assist them as required. 

7. Data Retention 

We retain personal information for as long as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it. Customer Data is retained and deleted in accordance with the Customer Subscription Agreement and the DPA. 

8. Cookies and Tracking Technologies 

We use cookies and similar technologies to operate and secure the Service, remember your preferences, and analyze usage. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service. 

9. International Data Transfers 

We may process and store personal information in the United States and other countries where we or our service providers operate. Where we transfer personal information from the EEA, the UK, or Switzerland to a country not deemed to provide an adequate level of protection, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses. 

10. Data Security 

We implement appropriate technical and organizational measures designed to protect personal information, including encryption in transit, access controls, and restricted access on a need-to-know basis. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. 

11. Children’s Privacy 

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it. 

12. Third-Party Links and Services 

The Service may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies. 

13. Changes to This Policy 

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last updated" date. Material changes will be communicated as required by law. Your continued use of the Service after the effective date constitutes acceptance of the updated Policy. 

14. Contact Us 

For questions about this Privacy Policy or our privacy practices, or to exercise your rights, contact us at: 

Automation Booster LLC 

Email: [email protected]